10 Replies to “My experience about Zipcar Account Suspended / Closed / Terminated after an accident with damage”

  1. Haha, I am in the same predicament (scratched car while in the tight parking space they put the car in); I am expecting the same result… was this in USA? How many reservations/miles did you have?

    1. Hi Steve, I am sorry to hear that. This did not happen in the USA. I had around 10ish reservations and could not remember the miles. Do not lose hope. I am sure that they have been improving their business models. And all of their cars have scratches. This is much better than clipping a side mirror or having dents on the bumper. I wish that you can keep driving their cars. Please do let us know when you hear a final decision from them.

  2. It has been 3 months now, still my account is suspended. I had a fatal car crush while driving the zipcar. Luckily none was hurt. I was not paying monthly insurance fee, So I paid $1000 since the car was completely crushed. They should improve on their terms and conditions because the levels of incidents are different, so the rules should be. But still the best way to rent a car under 25 in the US😆

    1. I am sorry to hear about your accident and am glad that you are okay. Yeah, depending on the severity of the accident, the time for their investigation might be different. You brought up a very good point. ZipCar does not “DISCRIMINATE” people under 25 (i.e. no extra charges) and that was one of the reasons I chose it. Whatever you hear back from them, always drive safely buddy ;).

  3. Does anyone know what happens to your credit and/or driving records once Zipcar suspends the membership? Has anyone every experienced this?

    1. Yeah. I believe that it is possible to reopen the account after one year from the date of service cancellation/suspension. They did mention this in their email. Unfortunately, I blacklisted them too and have never got a chance to try.

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